NAV AGENT Stop CCApp Stop CCEvtMgr SERVICES Removing CC SERVICES WINDOWS INSTALLER INFORMATION Remove Windows Installer Information for Norton AntiVirus: Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\LocalPackages\968D5D7475EFF2F43A8538FCAAB79486 Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{47D5D869-FE57-4F2F-A358-83CFAA7B4968} Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\968D5D7475EFF2F43A8538FCAAB79486 Delete HKLM\Software\Microsoft\Installer\Products\968D5D7475EFF2F43A8538FCAAB79486 Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\968D5D7475EFF2F43A8538FCAAB79486 Delete HKLM\Software\Microsoft\Installer\Features\968D5D7475EFF2F43A8538FCAAB79486 Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\968D5D7475EFF2F43A8538FCAAB79486 Delete HKLM\Software\Classes\Installer\Products\968D5D7475EFF2F43A8538FCAAB79486 Delete HKLM\Software\Classes\Installer\Products\968D5D7475EFF2F43A8538FCAAB79486 Delete HKLM\Software\Classes\Installer\Features\968D5D7475EFF2F43A8538FCAAB79486 Delete HKLM\Software\Classes\Installer\Features\968D5D7475EFF2F43A8538FCAAB79486 Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\968D5D7475EFF2F43A8538FCAAB79486 Total references deleted = 0 Starting to Remove NAV ComponentRegValue Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\LocalPackages\3EC4DCDE29ED9A94789FEF902BBF1AC6 Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{EDCD4CE3-DE92-49A9-87F9-FE09B2FBA16C} Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\3EC4DCDE29ED9A94789FEF902BBF1AC6 Delete HKLM\Software\Microsoft\Installer\Products\3EC4DCDE29ED9A94789FEF902BBF1AC6 Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\3EC4DCDE29ED9A94789FEF902BBF1AC6 Delete HKLM\Software\Microsoft\Installer\Features\3EC4DCDE29ED9A94789FEF902BBF1AC6 Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\3EC4DCDE29ED9A94789FEF902BBF1AC6 Delete HKLM\Software\Classes\Installer\Products\3EC4DCDE29ED9A94789FEF902BBF1AC6 Delete HKLM\Software\Classes\Installer\Products\3EC4DCDE29ED9A94789FEF902BBF1AC6 Delete HKLM\Software\Classes\Installer\Features\3EC4DCDE29ED9A94789FEF902BBF1AC6 Delete HKLM\Software\Classes\Installer\Features\3EC4DCDE29ED9A94789FEF902BBF1AC6 Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\3EC4DCDE29ED9A94789FEF902BBF1AC6 Total references deleted = 0 Starting to Remove NAV ComponentRegValue Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\LocalPackages\3415DD85714434F47ADDB5B892ECBDAE Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{58DD5143-4417-4F43-A7DD-5B8B29CEDBEA} Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\3415DD85714434F47ADDB5B892ECBDAE Delete HKLM\Software\Microsoft\Installer\Products\3415DD85714434F47ADDB5B892ECBDAE Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\3415DD85714434F47ADDB5B892ECBDAE Delete HKLM\Software\Microsoft\Installer\Features\3415DD85714434F47ADDB5B892ECBDAE Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\3415DD85714434F47ADDB5B892ECBDAE Delete HKLM\Software\Classes\Installer\Products\3415DD85714434F47ADDB5B892ECBDAE Delete HKLM\Software\Classes\Installer\Products\3415DD85714434F47ADDB5B892ECBDAE Delete HKLM\Software\Classes\Installer\Features\3415DD85714434F47ADDB5B892ECBDAE Delete HKLM\Software\Classes\Installer\Features\3415DD85714434F47ADDB5B892ECBDAE Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\3415DD85714434F47ADDB5B892ECBDAE Total references deleted = 0 Starting to Remove NAV ComponentRegValue Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\LocalPackages\30E55548E80FC9B4EB38D9E57791E098 Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{84555E03-F08E-4B9C-BE83-9D5E77190E89} Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\30E55548E80FC9B4EB38D9E57791E098 Delete HKLM\Software\Microsoft\Installer\Products\30E55548E80FC9B4EB38D9E57791E098 Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\30E55548E80FC9B4EB38D9E57791E098 Delete HKLM\Software\Microsoft\Installer\Features\30E55548E80FC9B4EB38D9E57791E098 Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\30E55548E80FC9B4EB38D9E57791E098 Delete HKLM\Software\Classes\Installer\Products\30E55548E80FC9B4EB38D9E57791E098 Delete HKLM\Software\Classes\Installer\Products\30E55548E80FC9B4EB38D9E57791E098 Delete HKLM\Software\Classes\Installer\Features\30E55548E80FC9B4EB38D9E57791E098 Delete HKLM\Software\Classes\Installer\Features\30E55548E80FC9B4EB38D9E57791E098 Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\30E55548E80FC9B4EB38D9E57791E098 Total references deleted = 0 Starting to Remove NAV ComponentRegValue Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\LocalPackages\66562A59CEDF0A94EA5E69FBD4E4EE65 Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{95A26566-FDEC-49A0-AEE5-96BF4D4EEE56} Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\66562A59CEDF0A94EA5E69FBD4E4EE65 Delete HKLM\Software\Microsoft\Installer\Products\66562A59CEDF0A94EA5E69FBD4E4EE65 Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\66562A59CEDF0A94EA5E69FBD4E4EE65 Delete HKLM\Software\Microsoft\Installer\Features\66562A59CEDF0A94EA5E69FBD4E4EE65 Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\66562A59CEDF0A94EA5E69FBD4E4EE65 Delete HKLM\Software\Classes\Installer\Products\66562A59CEDF0A94EA5E69FBD4E4EE65 Delete HKLM\Software\Classes\Installer\Products\66562A59CEDF0A94EA5E69FBD4E4EE65 Delete HKLM\Software\Classes\Installer\Features\66562A59CEDF0A94EA5E69FBD4E4EE65 Delete HKLM\Software\Classes\Installer\Features\66562A59CEDF0A94EA5E69FBD4E4EE65 Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\66562A59CEDF0A94EA5E69FBD4E4EE65 Total references deleted = 0 Starting to Remove NAV ComponentRegValue Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\LocalPackages\1307BB719D6B72D43A1A0B6E270A79C2 Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{17BB7031-B6D9-4D27-A3A1-B0E672A0972C} Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\1307BB719D6B72D43A1A0B6E270A79C2 Delete HKLM\Software\Microsoft\Installer\Products\1307BB719D6B72D43A1A0B6E270A79C2 Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\1307BB719D6B72D43A1A0B6E270A79C2 Delete HKLM\Software\Microsoft\Installer\Features\1307BB719D6B72D43A1A0B6E270A79C2 Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\1307BB719D6B72D43A1A0B6E270A79C2 Delete HKLM\Software\Classes\Installer\Products\1307BB719D6B72D43A1A0B6E270A79C2 Delete HKLM\Software\Classes\Installer\Products\1307BB719D6B72D43A1A0B6E270A79C2 Delete HKLM\Software\Classes\Installer\Features\1307BB719D6B72D43A1A0B6E270A79C2 Delete HKLM\Software\Classes\Installer\Features\1307BB719D6B72D43A1A0B6E270A79C2 Delete HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\1307BB719D6B72D43A1A0B6E270A79C2 Total references deleted = 0 Starting to Remove NAV ComponentRegValue Deleted Uninstall key Remove Norton AntiVirus Help NORTON RESCUE (Win9x only) Unregister NavResc.dll Uninstall virusdefs SYMEVENT Remove Symevent SCRIPTBLOCKING Unhook Microsoft Document Unhook Microsoft Outlook Unhook EYEDOG Control Delete HKLM\Software\Symantec\ScriptBlocking Delete C:\Program Files\Common Files\Symantec Shared\Script Blocking LIVEUPDATE Unregister NAV with LiveUpdate Unregister NAV with LiveUpdate LiveReg Disable NAV Subsciption OFFICE PLUG-IN Unregister OfficeAv.dll NAV REGISTRY KEYS Delete HKLM\Software\Symantec\Shared Technology\LiveReg\Apps\Norton AntiVirus Delete HKLM\Software\Symantec\InstalledApps\NAV Delete HKLM\Software\Symantec\InstalledApps\NAV95 Delete HKLM\Software\Symantec\Norton AntiVirus COM SERVERS AND FILE EXTENSIONS Number of file extension(s) that points to NavScanFile removed = 1 Unregister class server {049BD180-1EEB-4881-84BB-2A6AC3304005} Unregister class server {065943E0-C405-401D-9D8A-11C74D12AC6C} Unregister class server {065943E1-C405-401D-9D8A-11C74D12AC6C} Unregister class server {0850EE96-0E49-4EE0-8486-7E6C7292FEE3} Unregister class server {085ABFE2-D753-445C-8A2A-D4BD46CE0811} Unregister class server {09C9DBC1-893D-11D2-B40A-00600831DD76} Unregister class server {142FB276-7C38-4BB4-B475-3F9233B3EFF8} Unregister class server {198C37AE-101E-4A72-9878-6F46FCF36DA3} Unregister class server {1B7C788B-E925-438F-88C4-FDCF166BF53D} Unregister class server {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} Unregister class server {4334A24F-43D2-4AAD-9780-FB21E7C4A0EF} Unregister class server {49D46DD5-BC27-47e2-85AF-D8A5AE2BD6C2} Unregister class server {4C34B690-D1B7-11D1-B041-00104B252EEA} Unregister class server {51CD5322-C0EC-4513-BCEF-1C9B2EC88719} Unregister class server {5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2} Unregister class server {5E2E74C1-384D-4ACA-82E5-898FFA890936} Unregister class server {7643BA0A-9A40-4805-B7B3-A16F686397C0} Unregister class server {7849AB10-3468-4C64-912E-00AF4B8DCB6E} Unregister class server {84BDA8EC-78FE-46B6-85C7-69F6E0044FDD} Unregister class server {88734682-FCB2-11d2-B9D2-00C04FAC114C} Unregister class server {88734683-FCB2-11d2-B9D2-00C04FAC114C} Unregister class server {88734684-FCB2-11d2-B9D2-00C04FAC114C} Unregister class server {88734685-FCB2-11d2-B9D2-00C04FAC114C} Unregister class server {88734686-FCB2-11d2-B9D2-00C04FAC114C} Unregister class server {88734687-FCB2-11d2-B9D2-00C04FAC114C} Unregister class server {88734688-FCB2-11d2-B9D2-00C04FAC114C} Unregister class server {8A93465D-3A3D-11d3-A2D4-005004184DF1} Unregister class server {8D756A6D-FAAF-456B-B869-DE1ACBE66C63} Unregister class server {9143ED71-B92F-11D1-A7A0-0000E8D34392} Unregister class server {917E992D-B4F9-433A-BCFE-3AEC0370A765} Unregister class server {9A6DA1F3-5D12-4DE0-85D1-CD4D8A0CC454} Unregister class server {9B663083-7F14-4E27-9933-D55F162F1FCC} Unregister class server {9CBCB8E3-BBA1-46F6-9E34-C92614F44A4F} Unregister class server {A7B79460-ACB0-11D1-9104-00C04FAC114A} Unregister class server {A7B79462-ACB0-11D1-9104-00C04FAC114A} Unregister class server {AAF584DB-89E4-4be2-9ADF-0F12CBF534C9} Unregister class server {B665012A-380B-4C69-B7FC-05FC13A4EAF8} Unregister class server {BC87773A-5476-41C5-83CC-D79C92CB64C0} Unregister class server {BDF3E430-B101-42AD-A544-FADC6B084872} Unregister class server {BE48060B-C66C-48b6-A8AF-EC96114F7833} Unregister class server {C52E6FB0-C980-47E3-A4C9-CA34981758E7} Unregister class server {CA51130B-37FC-48F9-8B0B-BED3404E45F9} Unregister class server {D274E545-95A4-4DD7-8616-159C751E8771} Unregister class server {D3168001-3A45-11d3-A043-00105ACD6E0E} Unregister class server {D3168B00-3A45-11d3-A043-00105ACD6E0E} Unregister class server {D3168B01-3A45-11d3-A043-00105ACD6E0E} Unregister class server {D3168B02-3A45-11d3-A043-00105ACD6E0E} Unregister class server {D3168B03-3A45-11d3-A043-00105ACD6E0E} Unregister class server {D3168B04-3A45-11d3-A043-00105ACD6E0E} Unregister class server {D3168B05-3A45-11d3-A043-00105ACD6E0E} Unregister class server {DE1F7EEF-1851-11D3-939E-0004AC1ABE1F} Unregister class server {E15DBD6B-6190-4E5B-9699-CFDBC7765761} Unregister class server {EB188466-3B18-44C8-8BFF-6BE5CD5D2F05} Unregister class server {ED429095-AF99-41A1-BA88-D7E9459B3AF4} Number of class server(s) unregistered = 54 SHORTCUTS Delete Programs shortcut under Norton SystemWorks FILES AND DIRECTORIES Delete C:\Program Files\Norton AntiVirus Decrement shared count for CC files.Reduce shared DLL count C:\Program Files\Common Files\Symantec Shared\ccApp.exe, before = 1, after = deleted Reduce shared DLL count C:\Program Files\Common Files\Symantec Shared\ccEmlPxy.dll, before = 1, after = deleted Reduce shared DLL count C:\Program Files\Common Files\Symantec Shared\ccEmlUI.dll, before = 1, after = deleted Reduce shared DLL count C:\Program Files\Common Files\Symantec Shared\ccErrDsp.dll, before = 1, after = deleted Reduce shared DLL count C:\Program Files\Common Files\Symantec Shared\ccEvt.dll, before = 1, after = deleted Reduce shared DLL count C:\Program Files\Common Files\Symantec Shared\ccLgView.exe, before = 1, after = deleted Reduce shared DLL count C:\Program Files\Common Files\Symantec Shared\ccLgView.hlp, before = 1, after = deleted Reduce shared DLL count C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe, before = 1, after = deleted Reduce shared DLL count C:\Program Files\Common Files\Symantec Shared\ccRegMon.dll, before = 1, after = deleted Reduce shared DLL count C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe, before = 1, after = deleted Reduce shared DLL count C:\Program Files\Common Files\Symantec Shared\ccWebWnd.dll, before = 1, after = deleted Reduce shared DLL count C:\Program Files\Common Files\Symantec Shared\srnew.dll, before = 1, after = deleted Reduce shared DLL count C:\Program Files\Common Files\Symantec Shared\srold.dll, before = 1, after = deleted Reduce shared DLL count C:\Program Files\Common Files\Symantec Shared\ccShtDwn.exe, before = 1, after = deleted Decrementing shared dlls for CC CC FILES and REGISTRY KEYS Delete HKLM\Software\Symantec\CommonClient Delete HKLM\Software\Symantec\ccReg Delete CC files in Symantec SharedDelete CC files in system directory.